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Hardware/System Issues
How do I configure GeneSpring to work inside a firewall?
GeneSpring is running very slowly and/or crashing when I try to perform a simple operation. My experiment is not terribly large. What is going on?
How do I tell which JVM I am using?
I get the message "GeneSpring has no organism to study". What should I do?
Is GeneSpring supported on Mac OS X?
How many experiments/genes/datapoints can GeneSpring handle?
What are the optimal system and hardware requirements for GeneSpring?
I need to switch GeneSpring onto another computer. Is that possible and what should I do?
I just installed GeneSpring on my Linux box but I keep getting a box labeled "Out of Memory" and a message saying "Sorry, you have run out of memory. Please contact Technical Support for help with this problem."
When I try to start GeneSpring after installation, I get an error message saying: "Initialization of the dynamic library C:\WINNT\System32\ddraw.dll failed" and didn't start. What happened?
I get the following error message when I try to register a demo version of GeneSpring: "Bad query! Please check to see you've copied the URL correctly and try again...". What happened?
I get the message "Oops… This copy of GeneSpring is already licensed on another machine". What should I do?
I get the following error message when I try to install a demo version of GeneSpring: "Too many demo licenses have already been issued to this computer for product: GeneSpring". What should I do?
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